Turnaround Time

Processing & Shipping Timeframes 

1. Choose a busy box 

Tailored DIY Learning supplies 

Pre-designed & Ready Made DIY learning supplies

 

2. Turnaround time

7 to 10 working days for products under our Tailored Product Lines

2 to 3 working days for products under our Pre-designed & Ready-made DIY products

Our turnaround time means the time we process your order and/or make your order which does not include shipping time. We always keep you in the loop on where we are at in the production process of your order.

 

3. Shipping time & Fees

We dispatch all orders through NZ POST. Please be advised that the courier people handling your parcel are doing their best to deliver your parcel on time but there are times that your parcel may be delayed due to unforeseen events. If you are ordering from overseas, please click link NZ POST OVERSEAS DELIVERY UPDATES  before ordering.

New Zealand - 2-3 working days, tracked & signature required; and may take up to 3 working days longer for rural delivery

Fees:

North Island  $11.99

South Island $17.99

 

Australia - 2-6 working days, tracked & signature required 

Fee: $33.99

 

Rest of the world

$44.99 - International courier - 3-10 working days, tracked

$68.99 - International express courier - 2-6 working days, tracked & signature required

Important:

Oversized package

Your order is considered oversized when you have the following number of boxes in your cart:

Box 1 - more than 6 boxes 

Box 2 - more than 3 boxes 

Box 3 - more than 3 boxes 

A set of box 1,2 and 3 - more than 1 set